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Whether you were the driver, passenger or pedestrian, we can claim compensation on your behalf after being injured in an accident that was not your fault.

Even if you are the victim of a 'hit and run' accident or if the driver at fault was not insured, a compensation claim can still be made through the Motor Insurance Bureau which provides compensation in these circumstances.

We have an in-depth knowledge of the common accident scenarios and injuries sustained by motorcyclists. We can also act on behalf of pillion passengers.

Motorbikes tend to be less visible to other road users making them more vulnerable to being involved in an accident. Accidents typically happen at junctions, when a vehicle changes lane or when overtaking. Poorly maintained road surfaces such as potholes, debris and ill fitting drain covers can also cause accidents.

Assistance claims has been helping Hackney & Private Hire drivers for many years.

We appreciate that if a taxi driver's vehicle is damaged in an accident, a replacement plated vehicle is required as soon as possible to avoid loss of earnings.

At Assistance claims, we can:

• Organise a replacement plated taxi or private hire car and deliver it to the appropriate licensing authority and on to you

• Arrange an engineer's inspection and report for the damaged vehicle

• Arrange for repairs at a reputable garage or body shop

• Recover loss of earnings, pressing for early interim payments

• Recover insurance policy excesses

• Arrange for medical reports

• Negotiate the best possible compensation settlement

Assistance claims has helped many driving instructors who have been involved in an accident which was not their fault.

We have partnership arrangements with organisations specialising in dual control car hire so driving instructors can be back on the road as soon as possible.

At Assistance claims, we can:

• Organise a replacement driving instructors vehicle

• Arrange an engineer's inspection and report for the damaged vehicle

• Arrange for repairs at a reputable garage or body shop

• Recover loss of earnings, pressing for early interim payments

• Recover insurance policy excesses

• Recover expenses such as travelling expenses

• Arrange for medical reports

• Negotiate the best possible compensation settlement

Assistance claims has represented many individuals seeking compensation after an accident at work.

Many employees are deterred from making a claim against their employer however all employers are legally bound to have employer's liability insurance. Employers have a duty of care to provide a safe working environment for their workforce.

Making a claim will compensate you for your injuries and expenses and other potential issues such as loss of earnings, long term rehabilitation and disfigurement.

Assistance claims' team is vastly experienced in handling public liability compensation claims.

Public bodies and landowners have a duty of care to maintain their land or property to a reasonable and safe standard for users however accidents in public places often happen at:

• Council or publicly owned thoroughfares or property, often caused by uneven pavements, potholes or poorly signed road works

• Shops, supermarkets and retail outlets, often caused by spillages, falling objects and poorly maintained access ways

• Sporting, music events, amusements and fairs due to poor maintenance, lack of planning and crowd management problems

• Railways, trams or the underground system and on premises or land owned or used by operators

Common injuries can include fractures, strains and scarring. In extreme circumstances an accident can lead to death or permanent disablement.

Injuries can also be caused by the negligence of individuals at privately owned addresses and land, including attacks by uncontrolled pets such as dangerous dogs. Home owners are often covered by their household insurance policy against this type of event and responsible animal owners will have a pet insurance policy.

Making a claim will compensate you for your injuries and expenses and other potential issues such as loss of earnings, long term rehabilitation and disfigurement.

To make a successful claim, gather information as soon as possible:

• Exact location or address where the accident occurred

• Photographs of the area, using a ruler in the picture to show for example the depth of a pothole

• Name and contact details of witnesses. Name and contact details of anybody who can vouch for the length of time a defect had been present

• Report the accident to a manager so it can be recorded in an accident book

If you are injured in a road traffic accident in the European Union which was not your fault, you can pursue a claim for compensation.

Since regulations were introduced in 2003, it is now a lot easier to pursue compensation for road traffic accidents in the EU.

All insured cars in the European Union are registered on a shared database so if the injured party has the registration plate of the car at fault, the details of their insurance company can be traced and a case can be pursued from the UK, without the need for a foreign lawyer.

Please note that time limits to report an accident vary from country to country within the EU.Please speak to a Assistance claims advisor for more information.

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